WHAT INFORMATION IS COLLECTED?
TELELATINO may collect two types of information: personally identifiable information and aggregated non-personally identifiable information. Personally Identifiable Information will include information such as your name, user name, address, postal code, telephone number, e-mail address, age, marital status, income level, education level, intentions, preferences and opinions.
TELELATINO does not collect personally identifiable information about an individual except when individuals provide such specific information on a voluntary basis. Aggregated information will include information that is anonymous such as the type of browser you are using or other such non-personally identifiable information.
WHY IS THE INFORMATION COLLECTED?
TELELATINO may collect your personal information in order to enable TELELATINO to make general improvements to the Site, ensure that content standards of the Site are rigorously upheld, enable us to contact you and better serve your specific interests. We may also request you to voluntarily provide personal information that is not required to access features of our Site.
WHAT WE WILL AND WILL NOT DO WITH THE INFORMATION YOU PROVIDE
TELELATINO uses information generally to compile statistical data, keep in contact with users, improve the content of our Site and provide them with a better interactive experience. TELELATINO may use your information specifically for the following purposes:
- TO NOTIFY VISITORS ABOUT UPDATES TO OUR SITE
- TO IDENTIFY OUR VISITORS’ PREFERENCES
- TO KEEP YOU INFORMED ABOUT PRODUCT AND SERVICES (BOTH OURS AND THIRD PARTIES’) IN WHICH YOU HAVE EXPRESSED AN INTEREST
- TO COMPLETE BUSINESS TRANSACTIONS
- TO CONTACT YOU AS PART OF A PROMOTION
- TO MEET LEGAL REQUIREMENTS
- TO PROVIDE INTERNET SECURITY; AND/OR
- TO ANALYZE THE COLLECTED INFORMATION
If you have entered and won one of TELELATINO’s contests, TELELATINO and/or its sponsors may publish your name and city of residence.
In the event that we sell a substantial portion of our business assets, our customer information may be among the transferred assets. In such event, the purchaser will inherit the confidentiality obligations posted herein. TELELATINO works closely with a number of parties who may perform functions on our behalf, including fulfilling orders, providing music streaming services or other third party content, providing promotional materials to our users, sending e-mail, managing, compiling and processing data, processing credit card payments or providing customer service.
We do not disclose your personally identifiable information to these parties except to the extent necessary to enable them to provide the specific services to you.
THIRD PARTY ADVERTISING
We use third-party advertising companies to serve ads when you visit the Site. These companies may use non-personally identifiable aggregated information we compile about your visits to this Site in order to provide advertisements on this Site about goods and services that may be of interest to you. Neither TELELATINO nor any third parties will make any attempt to link this anonymous aggregated traffic and other information to the individual visiting our Site.
When you visit the Site, a third-party advertiser or we may store or recognize some information on your computer in the form of a “cookie” or similar file. “Cookies” are small text files that identify an individual computer’s browser entering the Site. They do not pose a security threat to you. No personal information is stored within the cookies. For example, cookies allow us to track a browser’s movement through the Site over several sessions. Through cookies, the Site can recognize repeat visitors, facilitate the visitor’s access to and use of the Site and allows the Site to track usage behaviour that will allow content improvement and enable us to tailor our Site to better match your interests and preferences.
If you do not want cookies placed on your computer, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Most Internet browsers or other software will allow you to do this. Please refer to your browser instructions or help screen to learn more about these functions. If you reject cookies, functionality of the Site may be severely limited, and you may not be able to take advantage of many of the Site’s best features.
LINKING TO OUR SUBSIDIARY AND HOLDING COMPANIES' AND THIRD PARTY CONTENT / WEB SITES
The Site provides on-line music streaming and other third party content. We are not responsible for any such third party content or music that you may access through the Site. The Site also contains links from and to sites operated by our subsidiary and holding companies and other independent third parties. Once you leave the Site, you may or may not see a new URL in the location bar.
HOW SECURE IS YOUR INFORMATION?
Any unauthorized use of the Site may result in criminal and/or civil prosecution. We have policies and procedures in place to protect the privacy and confidentiality of your information that we collect and maintain, including contracts with third parties that may manage the information provided by you. All personal information is stored on secured servers, behind a firewall at a data center with access to data strictly controlled.
Only individuals specifically involved in the analysis and other functions set out herein have access to your personally identifiable information. These individuals have been provided the requisite training on our privacy policies and practices
A user can enter a TLN contest through our website TLNTV.com. On the online entry form, we ask for personal information such as your name and address. This personal information is used for the purpose of awarding contest prizes, tracking compliance with the official rules and regulations and for internal feedback purposes.
TLN only uses a contest winner’s name (and photograph) after receiving prior written consent from the winner and the appropriate release forms are fully completed (by a parent/guardian for those under the age of 18) and returned to TLN. TLN uses a third party company to draw winners’ names, contact winners and send prizing to you. The information collected by this company is solely for the purpose of the contest fulfillment.
All contest and stored information received from our visitors remains the exclusive property of TLN and is not sold or distributed. Contest entry names and information are only seen by TLN and TLN’s contest fulfillment house.
Occasionally visitors are invited to voluntarily answer survey questions that may be used in conjunction with sponsors/business partners. Be assured that in these survey situations, only general (not personal) information such as gender, age and postal code is collected. The information collected ensures that visitors remain anonymous.
With TLN.com membership, users will have the option to receive email newsletters from TLN.com. The newsletter will be sent out periodically and provide program updates, information on special events, new contests, and TLN Host messages.
TLN will not distribute more than 1 newsletter per week. This newsletter can be cancelled at any time by following the simple steps outlined at the bottom of the newsletter.
UPDATING / DELETING YOUR INFORMATION
TELELATINO enables our users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. To update or delete your information, please contact us.
Please note that it may be impossible to delete a user’s entry totally without some residual information because of backups and records of deletions.
QUESTIONS / CONCERNS?
If you have any concerns about privacy procedures with our Website:
Email: [email protected]
Attention – Privacy TELELATINO
5125 Steeles Avenue West
Toronto, ON, M9L 1R5
Please make any communications as complete and descriptive as possible, and we will attempt to respond promptly to your concerns.