Privacy Policy


TLN Media Group respects your privacy and believes the best way to serve you on the Internet is with honesty, accountability and adherence to legal standards. We are sensitive to the issue of privacy and have structured our online activities to maximize your control over the disclosure of your own personally identifiable information. This Site is for information purposes only and the Terms of Use and Privacy Policy relate specifically to this Site and do not apply to websites operated by subsidiary and holding companies of TLN Media Group, or other third parties, which have their own terms of use and privacy policies. Please read the respective sites’ terms and policies when accessing those sites.
This Privacy Policy Statement supplements our general Terms of Use, which you must also read. By using our Web site (the “Site”), you agree to be bound by the terms of this Privacy Policy and by the Terms of Use. We may change this Privacy Policy at any time by posting revisions to the Site, and your continued use of the Site indicates your agreement to the revised terms. Accordingly, you should check the terms and conditions of this Privacy Policy from time to time to keep informed of such amendments, and, if you do not agree to the terms of this or any revised policy, please exit the Site immediately.

TLN Media Group may collect two types of information: personally identifiable information and aggregated non-personally identifiable information. Personally Identifiable Information will include information such as your name, user name, address, postal code, telephone number, e-mail address, age, marital status, income level, education level, intentions, preferences and opinions.

TLN Media Group does not collect personally identifiable information about an individual except when individuals provide such specific information on a voluntary basis. Aggregated information will include information that is anonymous such as the type of browser you are using or other such non-personally identifiable information.

TLN Media Group may collect your personal information in order to enable TLN Media Group to make general improvements to the Site, ensure that content standards of the Site are rigorously upheld, enable us to contact you and better serve your specific interests. We may also request you to voluntarily provide personal information that is not required to access features of our Site.

TLN Media Group may transparently collect non-personally identifiable aggregate information through the use of cookies or by other means. We use this information to assess general usage patterns, including identifying repeat users, collect demographic information, administer and make improvements to the Site to tailor our visitor’s experiences at the Site and display content according to their preferences so as to make it more useful to you and other users. TLN Media Group, our subsidiary and holding companies and such other third party as we may designate reserve the right to use, maintain, update, disclose and/or sell Aggregate Information to third parties.

TLN Media Group uses information generally to compile statistical data, keep in contact with users, improve the content of our Site and provide them with a better interactive experience. TLN Media Group may use your information specifically for the following purposes:

If you have entered and won one of TLN Media Group’s contests,
TLN Media Group and/or its sponsors may publish your name and city of residence.

In the event that we sell a substantial portion of our business assets, our customer information may be among the transferred assets. In such event, the purchaser will inherit the confidentiality obligations posted herein. TLN Media Group works closely with a number of parties who may perform functions on our behalf, including fulfilling orders, providing music streaming services or other third party content, providing promotional materials to our users, sending e-mail, managing, compiling and processing data, processing credit card payments or providing customer service.

We do not disclose your personally identifiable information to these parties except to the extent necessary to enable them to provide the specific services to you.

Other than for the specific purposes set forth in this Privacy Policy Statement, we will not disclose your personal information to any third parties unless we obtain your prior consent or are legally compelled to do so. In addition, we will not contact you without your permission except as specified above or in connection with the registration process. On the Site, you will be given the opportunity to indicate whether you would like to receive e-mails, promotional and/or marketing information about other products, services and offerings from TLN Media Group and/or any third parties or other information from TLN Media Group. If you have questions about how your personal information is used, please contact us.

We use third-party advertising companies to serve ads when you visit the Site. These companies may use non-personally identifiable aggregated information we compile about your visits to this Site in order to provide advertisements on this Site about goods and services that may be of interest to you. Neither TLN Media Group nor any third parties will make any attempt to link this anonymous aggregated traffic and other information to the individual visiting our Site.

Except as otherwise detailed in this Privacy Policy, information that personally identifies you will be kept strictly confidential. Any third party promotions and offers will only be made available through us on behalf of the third parties. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit http://www.sonar.com/naiprivacy

When you visit the Site, a third-party advertiser or we may store or recognize some information on your computer in the form of a “cookie” or similar file. “Cookies” are small text files that identify an individual computer’s browser entering the Site. They do not pose a security threat to you. No personal information is stored within the cookies. For example, cookies allow us to track a browser’s movement through the Site over several sessions. Through cookies, the Site can recognize repeat visitors, facilitate the visitor’s access to and use of the Site and allows the Site to track usage behaviour that will allow content improvement and enable us to tailor our Site to better match your interests and preferences.

If you do not want cookies placed on your computer, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Most Internet browsers or other software will allow you to do this. Please refer to your browser instructions or help screen to learn more about these functions. If you reject cookies, functionality of the Site may be severely limited, and you may not be able to take advantage of many of the Site’s best features.

The Site provides on-line music streaming and other third party content. We are not responsible for any such third party content or music that you may access through the Site. The Site also contains links from and to sites operated by our subsidiary and holding companies and other independent third parties. Once you leave the Site, you may or may not see a new URL in the location bar.

Please review the linked site’s and third party content provider’s privacy policies, and if you do not agree to be bound by the terms of the policies governing that provider / site, terminate your use of that service or your visit to the site. The linked sites are not under our influence or control, and we are not responsible for the privacy policies and practices or the content of the linked sites (which have their own terms of use and privacy policies) or contents of any subsequent links from that site.

Any unauthorized use of the Site may result in criminal and/or civil prosecution. We have policies and procedures in place to protect the privacy and confidentiality of your information that we collect and maintain, including contracts with third parties that may manage the information provided by you. All personal information is stored on secured servers, behind a firewall at a data center with access to data strictly controlled.

Only individuals specifically involved in the analysis and other functions set out herein have access to your personally identifiable information. These individuals have been provided the requisite training on our privacy policies and practices

A user can enter a TLN contest through our website TLNTV.com. On the online entry form, we ask for personal information such as your name and address. This personal information is used for the purpose of awarding contest prizes, tracking compliance with the official rules and regulations and for internal feedback purposes.

TLN only uses a contest winner’s name (and photograph) after receiving prior written consent from the winner and the appropriate release forms are fully completed (by a parent/guardian for those under the age of 18) and returned to TLN. TLN uses a third party company to draw winners’ names, contact winners and send prizing to you. The information collected by this company is solely for the purpose of the contest fulfillment.

All contest and stored information received from our visitors remains the exclusive property of TLN and is not sold or distributed. Contest entry names and information are only seen by TLN and TLN’s contest fulfillment house.

Occasionally visitors are invited to voluntarily answer survey questions that may be used in conjunction with sponsors/business partners. Be assured that in these survey situations, only general (not personal) information such as gender, age and postal code is collected. The information collected ensures that visitors remain anonymous.

With TLN.com membership, users will have the option to receive email newsletters from TLN.com. The newsletter will be sent out periodically and provide program updates, information on special events, new contests, and TLN Host messages.

TLN will not distribute more than 1 newsletter per week. This newsletter can be cancelled at any time by following the simple steps outlined at the bottom of the newsletter.

Without limiting the foregoing, TLN Media Group shall have the right to immediately terminate your access to this Site in the event of any conduct by you which we, in our sole discretion, considers to be unacceptable, or in the event of any breach by you of any of these Terms of Use and/or this Privacy Policy.

TLN Media Group enables our users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. To update or delete your information, please contact us.

Please note that it may be impossible to delete a user’s entry totally without some residual information because of backups and records of deletions.

If you have any concerns about privacy procedures with our Website:

Email: [email protected]

Write to
Attention – Privacy TLN Media Group
901 Lawrence Ave West, Level 2.
Toronto, ON M6A 1C3 Canada

Please make any communications as complete and descriptive as possible, and we will attempt to respond promptly to your concerns.